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A LEADER IN PROVIDING HEALTH AND HUMAN SERVICES, HELPING CHILDREN, FAMILIES, AND COMMUNITIES WHEN THEY NEED IT MOST.
Compass United services vulnerable children and their families by providing information, referrals, crisis support, advocacy and education. In addition, we proudly stand as a trusted ally to local, state and federal government agencies, offering unparalleled National Call Center services around the clock. As an esteemed partner of the US Department of Health and Human Services, we extend our unwavering support to children, parents, and sponsors in need. Our dedicated team is committed to connecting individuals with vital community resources, swiftly and tactically ensuring the well-being of every child and family we serve.
With over a century of combined expertise in health and human services, Compass United delivers proven programs and world-class customer service.
Discover Compass United’s elite Call Specialists who utilize a state-of-the-art platform developed by pioneers in technology-driven customer service solutions. Embrace seamless support for inbound, outbound, SMS, and WhatsApp services, with contacts swiftly distributed through a single queue, guaranteeing immediate responses. We are integrated into our Customer Relationship Management (CRM), Salesforce; our platform harnesses plug-in technology to generate comprehensive reports and predictive analytics, pinpointing trends and geographic patterns.
Elevate your agency’s efficiency with our HIPAA-compliant Emergency Management Response (EMR) interoperability capabilities, ensuring rapid integration within 48 hours. Experience the pinnacle of efficiency and scalability with Compass United’s cloud-based solutions, primed for success in government agencies.
Call Specialists
Compass United, the trusted partner for federal agencies, delivers comprehensive services mandated by Office of Refugee Resettlement (ORR). From aiding potential sponsors with children in care to handling abuse allegations, our dedicated team ensures seamless service planning and referrals post-release. Our National Call Center offers crisis intervention, healthcare, shelter linkages, and more for safety and well-being. With our unmatched scalability and responsiveness, we stand prepared to meet any surge in demand, fostering a reliable partnership.
Compass United has also been a trusted partner for Unaccompanied Children (UC), navigating the complex reunification process. We bridge critical gaps, connecting UC with case managers during migration and providing comprehensive support throughout their journey. This includes crisis intervention, resource assistance, and culturally competent, trauma-informed care for UC and their families.
Compass United champions individualized placement for UC’s in need. We offer expertise in all residential care levels, from foster homes to secure settings, ensuring a child’s specific needs are met in the least restrictive environment. Our proven record of successful collaboration with ORR guarantees an efficient placement process.
Ensure the dignity, safety, and well-being of all those entrusted to our care.
Compass United provides services to vulnerable children and their families, providing information and referral, crisis support, advocacy and education.
To provide quality services to all who come across our path.
Leadership, Stewardship, Discipleship.
